Tekserve Catalog cover

Tekserve Holiday Gifts Campaign Catalog

Tekserve Catalog cover

Design Thinking applied to catalog design

Inspired by a comment from one of the guys on marketing team who had said: “I love to give gifts but I never know what to get.”  I decided that to help him was the way to solve this. So unlike everyone else targeting “WHO” in a generic marketingy way… I chose to focus on WHAT – the distinguishing traits and unique characteristics that were not dependent on a gender or a role.

So, not “the perfect gift for mom” – rather, the perfect gift for the person who sings in the shower or can never find a taxi or has big ideas and a small apartment… could be a friend, a lover, a dad or a mom. These ideas were not restrictive or limiting and they were open to interpretation by the gift giver. How well you know and recognize what is special and unique about the person you were giving a gift to.

Every single item in the catalog was presented this way. The campaign emphasized empathy and thoughtfulness and the things that make us relate to eachother as New Yorkers.

This changed the catalog experience for the giver and it made it fun and entertaining.

The entire catalog was a dialog. (Top of page) The cover of the catalog featured all the questions (white text bubbles) and the inside had all the answers (green text bubble)

Tekserve catalog

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Tekserve holiday campaign

Tekserve Holiday Campaign

Tekserve was a very famous Apple reseller store in New York on 23rd Street. Anyone in New York City with an Apple Mac went there if they needed tech support. They had a quirky ticket system and random artifacts like old radios and a coke machine collected by one of the two owners to decorate the store.

The holiday campaign was a series of five subway posters, and a direct mail campaign and a catalog all around specific tech gift ideas for true New Yorkers. If you lived in New York you could relate.

The ads were designed to highlight the experience of the store as much as the items that were advertised. Those who knew the store would relate to the unique props and be amused by the subtle inside jokes and those who were new would inexplicably feel familiar when they visited. The products had you covered – from wearable tech to the brand new “giant iPhone” the iPad.

The postcard campaign’s success was measured by an increase in sales of just over 60%.

 

Tekserve holiday campaign
Tekserve holiday campaign
Tekserve holiday campaign
Tekserve holiday campaign
Tekserve holiday campaign

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